Customers who try automated service options fail to get help half the time. Avaya is doing something about it.
The doctor will see you online.
Since the pandemic, health systems took a 180° turn. Just as telebanking today is simply banking, “virtual healthcare” will become “healthcare.” However, healthcare providers must form alliances with technology companies and not simply have hundreds of disjointed applications
A report by Atlantico VC calls the impact of Covid-19 in Latin America “The Tech Tsunami.” We found money is indeed raining down on the region’s startups.
Avo sat down (virtually, of course) with our dear Pilar “Pili” Metzler of Avaya, one of Verb’s first customers, to talk about how news and events are changing because of the COVID-19 crisis. She thinks some changes are here to stay.