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    Customers who try automated service options fail to get help half the time. Avaya is doing something about it.

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  • Have you had any LOL attacks?

    Uncle Sam wants you to stop the next Russian cyberattack, but at least you get Mick Douglas as drill sergeant.

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    The sale of Technisys for $1.1 billion shows banking is fast becoming a side gig for companies in other industries.

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  • Virtual Care is the Future of Medicine

    Since the pandemic, health systems took a 180° turn. Just as telebanking today is simply banking, “virtual healthcare” will become “healthcare.” However, healthcare providers must form alliances with technology companies and not simply have hundreds of disjointed applications

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