• How to keep your online relationships fresh

    Customers who try automated service options fail to get help half the time. Avaya is doing something about it.

    Read More


  • Have you had any LOL attacks?

    Uncle Sam wants you to stop the next Russian cyberattack, but at least you get Mick Douglas as drill sergeant.

  • Your banker could soon look very different

    The sale of Technisys for $1.1 billion shows banking is fast becoming a side gig for companies in other industries.

  • The good thing about Miami, the most important US city

    Learn to love Miami like a local before America moves in

  • Virtual Care is the Future of Medicine

    Since the pandemic, health systems took a 180° turn. Just as telebanking today is simply banking, “virtual healthcare” will become “healthcare.” However, healthcare providers must form alliances with technology companies and not simply have hundreds of disjointed applications

  • They Found El Dorado

    You could get rich too if you dare work with the world’s most intense online users

  • Good Spirits

    You’ll be surprised to hear about the craft distillers of Argentina