A widow’s ordeal to reset an Apple password

A recently widowed 72-year-old woman in British Columbia, Canada, took to playing cards on the iPad she shared with her deceased husband. But one day when the app stopped working she was unable to reload it because she did not know the password. Resetting it became an ordeal, by which Apple first required for a dead certificate and then a court order. Clearly, the Internet crosses boundaries and licensing restrictions that date back to a bygone era—which is why you cannot watch everything everywhere on Netflix. And the concerns for personal security when cyber threats are lurking everywhere are real, but precautions really need to stop flying in the face of common sense.

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